Troubleshooting

No speed or location

• Make sure location access is allowed with Precise Location on; see Permissions.
• GPS needs a clear view of the sky. After leaving a garage or tunnel, give it a moment.

Recognition takes a long time or keeps starting over

• Check that the iPhone is firmly fixed. A mount that wobbles keeps recognition from finishing.
• Drive normally, with some speeding up, slowing down and turns, where the GPS signal is good.
• After the iPhone has been moved, CapDrive has to recognize the orientation again.

The instruments show “Waiting for live data”

The sensors briefly stopped delivering data. CapDrive continues by itself when data returns. If the message stays, close CapDrive in the App Switcher and open it again.

A trip is missing from History

A trip is kept in History only if it contains saved valid measurement data; there is no 60-second minimum. A recording with no valid measurement data is deleted when it ends or on the next launch. Later calibration interruptions do not remove a qualifying trip. Deletion and problem reports require the trip to have ended.